Terms and Conditions

NOTICE

The granting of a loan is expressly conditioned upon your acceptance of these Terms and Conditions (“T&C”). Any acceptance of a loan facility provided by Genme is strictly limited to these T&C. No document uploaded or solely signed by you will modify these T&C. Genme reserves the right to change these T&C at any time without prior notice by posting changes on our platform. You are responsible for staying updated on such changes by regularly checking the platform.

If a user is a minor (under the age of 18), they shall not transact or use Genme’s Services. If a minor wishes to use or transact on Genme, such use or transaction may only be made with the involvement of their parent or legal guardian, who must acknowledge and agree to these T&C. All monetary transactions will be carried out by the parent or legal guardian, who shall bear financial responsibility for the access and use of the Services and for the repayment of any loan availed by their child.

Genme reserves the right to terminate any loan application in the event of a breach of these T&C. These T&C should be read and understood in conjunction with the KYC Policy, Privacy Policy, Fair Practice Code, and any other policies that may be displayed on the platform from time to time.

INTRODUCTION

THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES. THIS DOCUMENT IS PUBLISHED IN ACCORDANCE WITH THE PROVISIONS OF RULE 3 (1) OF THE INFORMATION TECHNOLOGY (INTERMEDIARIES GUIDELINES) RULES, 2011 THAT REQUIRES PUBLISHING THE RULES AND REGULATIONS, PRIVACY POLICY AND TERMS OF USE FOR ACCESS OR USAGE OF THIS WEBSITE.

OVERVIEW

The domain name www.genme.in ("Website") is owned by Genme Technologies Private Limited, a private limited company incorporated under the Companies Act, 2013 with its registered office at, 246, PH-IV, Udyog Vihar, Industrial Complex Dhundhera, Gurugram, IN(122014) (hereinafter referred to as "Genme", which expression shall, unless it be repugnant to the context or meaning thereof, be deemed to include its successors, affiliates, and permitted assigns). Genme reserves the right, at its sole discretion, to change, modify, add or remove all or any of these terms of service (“the Terms”), at any time without any prior written notice to you. It is your sole responsibility to review these Terms periodically for updates and changes. Your continued use of the Website following the posting of changes shall be deemed to mean that you accept and agree to the revisions. As used herein, “User” shall mean anyone who uses or accesses the Website/App on any computer, mobile phone, tablet, console or other device (collectively, “Device”) and/or avails the Services.

Throughout the site, the terms “Genme”, “we”, “us” or “our” refer to GENME TECHNOLOGIES PRIVATE LIMITED.

GENERAL CONDITIONS

  1. We reserve the right to deny Services to any individual, at any time, and for any reason, at our sole discretion.
  2. You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and may involve:
    1. transfers across various networks; and
    2. modifications to meet technical requirements of connecting networks or devices. Credit card information, however, will always be encrypted during transmission over networks.
  3. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, or access to the Service, including any contact on the Website through which the Service is provided, without our prior express written consent.
  4. The headings in this agreement are provided for convenience only and do not affect the interpretation or enforceability of these Terms.

PRODUCTS AND SERVICES

Through the Services, you may apply for a loan, subject to meeting the eligibility criteria specified on the Website or elsewhere. You acknowledge that the Company has been engaged by non-banking financial companies or banks ("Partners") to collect, authenticate, track your location, and verify the user data, documents, and details as required by the Partners to approve and sanction the loan.

Genme will make efforts to identify a Partner that best suits your requirements. You acknowledge and agree that by utilizing the Services, you consent to avail a credit/loan facility with the Partner ("Facility Agreement") to facilitate the purchase of goods or services using the funds provided by the Partner. Genme will assist in the execution of the Facility Agreement. However, while Genme will endeavour to connect you with a suitable Partner, it does not guarantee that the Partner will meet your specific needs or expectations.

The Partner will determine and approve the credit limit assigned to you, the details of which will be made available to you. Subject to this credit limit, the Partner, at its sole discretion, may approve disbursements by confirming the disbursal amount and the associated terms and conditions, as outlined in the Facility Agreement.

Genme shall provide the following services:

  1. Facilitating the credit facility from the Partner and assisting in the execution of the Facility Agreement with the Partner;
  2. Facilitating the collection of equated monthly installments (as determined by the Partner), either directly, through its affiliates, or via third-party service providers, for onward payment to the Partner in connection with the credit facility availed by you; and
  3. Creating and maintaining your Account for accessing and managing the Services, in both online and offline modes.

Genme reserves the right, at its sole discretion and without prior notice, to:

  1. introduce new services;
  2. modify existing services; and/or
  3. discontinue parts of the services as deemed appropriate.

REPRESENTATIONS, WARRANTIES AND UNDERTAKING

The information and data available on the Website do not constitute an offer or solicitation to buy or sell any Services in any jurisdiction other than India.

  • You confirm that all information provided by you to Genme is accurate, complete, and truthful.
  • You acknowledge and agree that Genme reserves the right to remove any information from the Website that violates these T&Cs.
  • You authorize Genme to conduct inquiries with any financial institution, bank, or registered credit bureau regarding your credit history, as necessary, in connection with the Services governed by these T&Cs.
  • You agree not to engage in any activities related to the Services that violate applicable laws, regulations, or any agreements you may have with Genme and/or its Partners.
  • You agree not to:
    1. create multiple or fake Accounts;
    2. create Accounts fraudulently; and/or
    3. use the App for any unlawful or immoral purposes.
  • You acknowledge that Genme provides its Services without any warranties and shall not be held liable for any claims made by you or third parties. You accept full responsibility for the Services availed by you from Genme and undertake to indemnify and hold harmless Genme, its affiliates, and their respective directors, officers, employees, agents, and representatives against any damages, losses, or claims arising from:
    1. your use of the Services;
    2. any breach of these T&Cs; or
    3. any warranty violations committed by you.

DELAYS IN PROCESSING

You acknowledge and understand that there may be unforeseen delays in the provision of Services, including but not limited to delays during transactions such as making a purchase or processing payments to merchants. Furthermore, you agree that any transaction remains subject to cancellation until it is expressly confirmed by Genme.

COLLECTION

You agree to:

  1. Permit Genme (or its authorized third-party service providers), acting on behalf of the Partner, to send you periodic payment reminders.
  2. Allow Genme (or its authorized third-party service providers), acting on behalf of the Partner, to undertake collection efforts to recover any outstanding amounts owed by you to Genme or the Partner in accordance with:
    1. these T&Cs; and/or
    2. the terms and conditions of the Partner.

These collection efforts may include, but are not limited to, directly contacting you or using any other contact information provided by you during the creation of your Account, sharing your details with a collection agency, or initiating legal proceedings.

COLLECTION OF INFORMATION

By using Genme’s Services, you authorize Genme, either directly or through third parties, to conduct necessary inquiries to validate your identity and collect information about you in accordance with these Terms and Conditions and our Privacy Policy. This may involve requesting additional information to reasonably verify your identity, requiring you to confirm ownership of your email address or financial instruments, or verifying your information against third-party databases or other sources. You may also be asked to provide documents to assist in validating your identity.

If Genme is unable to obtain or verify your information, Genme reserves the right to suspend, limit, or close your Account and/or the Services provided. By availing the Services, you consent to allow Genme to validate your identity and collect your information as outlined in these Terms and Conditions and our Privacy Policy. You further consent to Genme’s use and sharing of the information you provide in connection with the Services.

You agree to provide only true, accurate, current, and complete information about yourself and your account, and not to misrepresent your identity or account details while using our Services. You also agree to keep your account information up-to-date and accurate. The responsibility for providing correct details, including contact information, amounts, bank account details, etc., rests solely with you. Genme will not be responsible for verifying the accuracy of the information you provide. In the event of any changes to the details you initially provided, you must notify Genme promptly.

If incorrect bank account details are provided, any amount may be credited or deposited into the wrong account, and Genme does not guarantee the recovery of such funds. Genme will not be liable for any loss or damage that may occur due to such errors on your part.

INDEMNITY

You agree to indemnify and hold Genme, its affiliates, successors, assigns, officers, directors, employees, agents, representatives, licensors, advertisers, suppliers, and operational service providers harmless from any and all losses, expenses, damages, costs, and liabilities (including attorneys' fees) arising from your use of the Services and/or any violation of these Terms and Conditions. Genme reserves the right to assume exclusive control over the defence and settlement of any demand, claim, or action related to or arising from the use of the Services or in connection with the Genme platform, including any negotiations for settlement or compromise. You agree to fully cooperate with Genme in defending such claims or in settlement or compromise negotiations, as requested.

LIMITATION OF LIABILITY

Under no circumstances shall Genme be liable for any direct, indirect, punitive, incidental, special, or consequential damages, or for any damages of any kind, including, without limitation, damages for loss of use, data, or profits, arising out of or in any way related to the access, use, or performance of the Genme platform’s functions and features. This includes, but is not limited to, interruptions, delays, or any other issues, even if Genme was advised of the possibility of such damages. This also applies to the cost of obtaining substitute services or products, data, information, or services purchased or obtained through or from the Genme platform, messages received, transactions entered into, unauthorized access to or alteration of your transmissions or data, conduct of any users on the platform, or inability to use the platform, or the provision or failure to provide the functions and features. This limitation of liability applies whether based on contract, tort, negligence, strict liability, or otherwise. This clause shall survive indefinitely.

INTELLECTUAL PROPERTY

Genme is the owner or licensee of all intellectual property rights in the platform and its content. The works on the platform are protected by copyright laws and international treaties. All such rights are reserved. You are prohibited from using any of the marks or logos displayed on the platform without permission from the respective trademark owner, except as permitted by applicable law. You must not modify or use any illustrations, photographs, videos, audio sequences, or graphics from the platform separately from any accompanying text. You must not use any part of the materials on the platform for commercial purposes without obtaining a license from Genme or its licensors. If you print, copy, or download any content from the platform in violation of these Terms and Conditions, your right to use the platform will cease immediately, and at Genme's discretion, you must return or destroy any copies of the materials you have made, as well as any other intellectual property rights in the platform or the app.

PERSONAL INFORMATION

Your submission of personal information through Genme’s platform is governed by our Privacy Policy.

ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on the platform or within our Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the platform or in the Services is inaccurate, without prior notice (including after you have submitted your order). Genme is under no obligation to update, amend, or clarify information on the platform or related websites, including pricing information, except as required by law. No specified update or refresh date on the platform should be construed to indicate that all information has been modified or updated.

SEVERABILITY

If any provision of these Terms and Conditions is determined to be illegal, invalid, or otherwise unenforceable under the laws of any state or country in which these terms are intended to be effective, that provision will be severed and deleted to the extent of its illegality, invalidity, or unenforceability. The remaining Terms and Conditions will continue in full force and effect and remain binding and enforceable.

NON-ASSIGNMENT

You shall not assign, transfer, or attempt to assign or transfer the contract between you and Genme to any other person or entity.

INDEPENDENT CONTRACTOR

Nothing in these Terms and Conditions shall be construed to create a relationship of employer and employee, principal and agent, partnership, joint venture, or any other fiduciary relationship between you and Genme.

NO THIRD-PARTY BENEFICIARIES

You acknowledge and agree that this Agreement is not intended to create any rights or benefits for any third party, and it shall not be construed as a third-party beneficiary contract. It is solely for the benefit of the parties involved in this agreement.

GOVERNING LAW AND DISPUTE RESOLUTION

These Terms and Conditions are governed by the laws of India. Any legal action, suit, or proceeding arising under or in connection with this platform shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.